1. Introduction

Liensuite ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our curative title software platform and related services (the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, and password when you create an account
Profile Information: Company name, phone number, and other optional profile details
Payment Information: Credit card details and billing address (processed securely by Stripe)
Case Data: Property information, notes, documents, and other content you upload to manage your deals
Communications: Information you provide when you contact us for support or feedback

2.2 Information Collected Automatically

When you use the Service, we automatically collect:

Usage Data: Pages viewed, features used, time spent on pages, and actions taken
Device Information: Browser type, operating system, device type, and screen resolution
Log Data: IP address, access times, referring URLs, and error logs
Cookies: Small data files stored on your device (see Section 6)

2.3 Information from Third Parties

We may receive information from third parties, including:

Payment Processors: Transaction status and payment confirmation from Stripe
Analytics Providers: Aggregated usage statistics
Public Records: Property data from county appraisal districts and other public sources

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information (receipts, confirmations)
Create and manage your account
Send you technical notices, updates, and security alerts
Respond to your comments, questions, and support requests
Communicate with you about products, services, and offers (with your consent)
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Personalize and improve your experience
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Stripe: Payment processing
Supabase: Database hosting and authentication
Vercel: Website hosting
Email Services: Transactional email delivery

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

Comply with applicable laws or legal processes
Protect our rights, privacy, safety, or property
Protect the safety of our users or the public
Detect or prevent fraud or illegal activity

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion for:

Compliance with legal obligations
Resolution of disputes
Enforcement of our agreements
Legitimate business purposes (e.g., fraud prevention)

Case data and uploaded content will be deleted within 30 days of account deletion, unless required by law to retain it longer.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with the Service.

6.1 Types of Cookies We Use

Essential Cookies: Required for the Service to function (authentication, security)
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how you use the Service

6.2 Your Cookie Choices

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of the Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Secure authentication mechanisms
Regular security assessments
Access controls limiting employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You can access your account information through your account settings. You may request a copy of your personal data in a portable format.

8.2 Correction

You can update your account information at any time through your account settings. You may request correction of inaccurate data.

8.3 Deletion

You can delete your account through your account settings or by contacting us. Upon deletion, we will remove your personal information, subject to legal retention requirements.

8.4 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any marketing email or updating your communication preferences in your account settings. Note that you may still receive transactional emails related to your account.

8.5 Do Not Track

We do not currently respond to "Do Not Track" browser signals. We will update this policy if we change this practice.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about the categories and specific pieces of personal information we collect
Right to Delete: Request deletion of your personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@liensuite.com.

10. International Users

The Service is operated in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

By using the Service, you consent to the transfer of your information to the United States.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@liensuite.com

Address:
Liensuite
Texas, United States